Our guarantees, in writing.
We take personal responsibility for the comfort we sell. Here's exactly what that means, no fine print, no runaround.
- 1
One-Degree Temperature Guarantee
When the equipment we've installed is maintained and operated in accordance with the manufacturer's manuals, the system will perform exactly as we stated and agreed. Your home won't vary in temperature by more than one degree (plus or minus), heating or cooling. If the temperature you selected isn't achieved, we'll make any upgrades, modifications, or repairs necessary at no charge.
- 2
No Lemons Guarantee
You should receive 100% of the heating and cooling value you invested in. We offer an exclusive "No Lemon" guarantee on our Risk Free systems, in addition to whatever the manufacturer offers. Simply stated: should the compressor in your air conditioner fail during the first two years of ownership, we'll cart away the lemon and install a completely new one at no charge to you.
- 3
Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude, and workmanship. They care for your home and complete the job with speed and precision, floor savers on, full clean-up when finished, and personal responsibility for your satisfaction. They will not smoke or swear in your home. If they haven't performed to these standards, we'll refund whatever amount of the purchase price you feel is fair.
- 4
Maintenance Club Repair Guarantee
As a member of the Always Sunny Maintenance Club, we guarantee any part we repaired or installed for as long as it's covered under the plan, for the life of that product, whether or not we installed the original unit.
Explore the Always Sunny Club - 5
100% Money Back Guarantee
We accept both personal and company responsibility for your complete satisfaction with the materials and the work we provided. During the first year, if you're dissatisfied with the equipment, our service, our people, or for any reason at all, we'll correct the problem to your satisfaction, or remove the system we installed within 30 days of your request and refund the entire contract price.
Manufacturer coverage on the brands we install
Our guarantees sit on top of the manufacturer's own warranty. Here's what each of our partner brands covers.
Warranty terms are summarized for convenience and set by each manufacturer; registration may be required. Ask us for the full terms that apply to your system.
Ready when you are.
Talk to a real person, no phone tree, no runaround.